Shipping and Returns
All UK Mainland orders under £75.00 are sent with a flat rate of £5.99, UK Mainland orders over £75.00 are sent FREE and are normally delivered within 48 hours of your order being placed.
If we have a shortage of any particular product you may have ordered we will contact you with alternative product or flavours. If none of the alternatives offered are acceptable we will give you an anticipated delivery date for the out of stock items to arrive with you, if this is unacceptable we will send you an e-mail to confirm cancellation of the order and a full refund will be credited to your Credit/Debit Card/Paypal Account.
Any Unsuitable Items will be accepted for Exchange or Refund (Excluding Special Offers which are non-returnable and non-refundable) only if returned un-opened with seals intact on Supplements accompanied by a copy of Muscle Xcess Invoice. Products may only be returned within 7 working days of receiving them, the Customer will be liable for the Return Postage Costs.
No Refunds or Exchanges will be sent until Muscle Xcess receive Original Purchase to Returns Muscle Xcess Ltd, 10 Main Street, Dundee, DD3 7EZ, it is advised to use Recorded Delivery as proof of Postage/Delivery.